Privacy Policy

BigGitTees.com respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have.

By using BigGitTees.com, creating an account, connecting a third-party service, or placing an order, you agree to this Privacy Policy.

1. Who This Applies To

This Privacy Policy applies to anyone who visits our site, creates an account, places an order, signs up for emails, connects a third-party account, contacts us, or otherwise interacts with BigGitTees.com.

Our site is not intended for children. You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services. We do not knowingly collect personal information from children under 13.

2. What We Collect

We collect information depending on how you use the site.

Information You Give Us

This may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Account login details
• Order details
• Customer support messages
• Survey responses
• Product reviews
• Uploaded files, text, or design inputs

Payment Information

If you make a purchase, payment is usually processed by a third-party payment processor. We may receive limited payment-related information such as:

• Billing name
• Billing address
• Payment status
• Payment method type
• Limited card details such as last four digits

We do not store full payment card numbers unless explicitly stated and handled through a compliant payment provider.

GitHub or Other Connected Account Data

If you connect GitHub or another third-party platform, we may collect information that service makes available to us based on the permissions you grant. That may include:

• Username or handle
• Profile info
• Avatar
• Repository metadata
• Contribution activity
• Commit history summaries
• Other data needed to generate your design or product preview

We only collect what is reasonably necessary to provide the feature you asked for.

Device and Usage Data

We may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referral URL
• Time spent on pages
• Clicks and site interactions
• Cookie identifiers
• Session and log data

Communications

If you contact us, we may keep records of those communications, including emails, chat messages, support tickets, and call notes or recordings where allowed by law.

3. How We Collect Information

We collect information:

• Directly from you when you place an order, create an account, upload content, contact us, or subscribe
• Automatically through cookies, pixels, logs, and similar technologies
• From third parties such as payment processors, shipping providers, analytics tools, fraud prevention vendors, fulfillment partners, and connected platforms you authorize

4. How We Use Your Information

We use your information to run the business and provide the service you asked for.

To Provide the Service

We use information to:

• Create and manage accounts
• Process orders
• Generate previews and products
• Connect with authorized third-party platforms
• Fulfill and ship products
• Handle returns, replacements, and support

To Improve the Site

We use information to:

• Understand how people use the site
• Fix bugs and performance issues
• Improve product flows and features
• Develop new products or offers

To Communicate With You

We use information to:

• Send order confirmations
• Send shipping updates
• Respond to support requests
• Send account or policy notices
• Send promotional emails if you opted in or if allowed by law

For Fraud Prevention and Security

We use information to:

• Detect suspicious behavior
• Verify transactions
• Prevent abuse
• Protect our systems and users

For Legal and Business Reasons

We may use information to comply with legal obligations, enforce our terms, resolve disputes, and protect our rights.

5. When We Share Information

We do not sell your personal information for cash in the ordinary sense. We do share information with vendors and partners as needed to operate the store. Some advertising-related sharing may be treated as "sale" or "sharing" under certain privacy laws.

We may share information with:

Service Providers

These are vendors that help us run the business, such as:

• Hosting and infrastructure providers
• Ecommerce and authentication tools
• Payment processors
• Fraud prevention tools
• Email and SMS providers
• Analytics providers
• Printing and fulfillment partners
• Shipping carriers and logistics providers
• Customer support tools

Connected Platforms

If you connect a third-party account, we may exchange relevant information with that service to provide the feature you requested.

Advertising and Analytics Partners

We may share browser, cookie, device, and activity information with marketing and analytics vendors to measure traffic and ad performance.

Legal or Compliance Situations

We may disclose information if we believe it is necessary to comply with the law, respond to legal process, investigate fraud, enforce our agreements, or protect rights and safety.

Business Transfers

If we sell, merge, reorganize, or transfer part or all of the business, information may be transferred as part of that transaction.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember preferences
• Analyze traffic and performance
• Improve the site
• Support marketing and advertising

You can usually control cookies through your browser settings and, where available, our cookie banner or privacy settings tool.

7. How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including:

• Providing services
• Maintaining your account
• Completing transactions
• Complying with tax, accounting, and legal obligations
• Resolving disputes
• Preventing fraud
• Enforcing our agreements

We may keep aggregated or de-identified information longer where permitted by law.

8. Your Choices and Rights

You may be able to:

• Access and update certain account information through your account
• Unsubscribe from promotional emails at any time
• Manage cookie settings through your browser or our site controls
• Disconnect third-party integrations through your account or the third-party platform

Depending on where you live, you may also have legal rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Request portability
• Object to certain processing
• Withdraw consent where applicable
• Opt out of sale, sharing, or targeted advertising where applicable

If you want to exercise a privacy right, contact us at orders@biggittees.com.

9. California and U.S. State Privacy Rights

If you live in California or another U.S. state with an applicable privacy law, you may have additional rights regarding access, deletion, correction, and opting out of certain data uses.

If required by law, we will honor recognized browser-based opt-out signals such as Global Privacy Control for that browser and device.

We do not knowingly sell or share personal information of minors where prohibited by law.

10. International Users

If you access the site from outside the United States, your information may be transferred to and processed in the United States or other countries where we or our vendors operate. Those countries may not provide the same level of legal protection as your home jurisdiction.

11. Security

We use reasonable technical, administrative, and organizational safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials.

12. Third-Party Links

Our site may link to third-party websites or services. We are not responsible for their privacy practices or content. Review their policies before using them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of the page.

14. Contact Us

If you have questions or want to exercise your privacy rights, contact us at orders@biggittees.com.